ITALY Law and Practice Contributed by: Giovanna Aucone and Debora Gobbo, FIVERS Studio Legale e Tributario
10. Insurtech 10.1 Insurtech Developments
a digital system for managing compulsory vehicle and boat insurance and accident reporting has been introduced. By 6 April 2026, insurers must provide the policyholders with IT applications, through software designed and developed for use on mobile devices and accessible via the internet, for completing acci- dent report forms and electronic transmission of said forms. With regard to the Digital Operational Resilience Act (DORA), the Italian Supervisory authority has issued two letters to the market, clarifying the obligations of the insurance undertakings regarding the filing of reports of serious cyber incidents and cyber threats and the filing of the information to be collected in the register of information on all contractual agreements for the use of ICT services provided by third-party suppliers. 11. Emerging Risks and New Products 11.1 Emerging Risks Affecting the Insurance Market The Italian insurance market is increasingly exposed to systemic and emerging risks, mainly driven by climate change, digitalisation, technological innovation and demographic trends. IVASS closely monitors these risks through thematic reviews, ongoing supervisory dialogue and alignment with EU regulatory initiatives. 1. Climate change and natural catastrophe risks – nat- ural catastrophes (such as floods, earthquakes and extreme weather events) represent a structural risk for the Italian market, which has been further intensified by climate change. These risks have recently been addressed at legislative level, with the introduction of mandatory insurance coverage against catastrophic risks for all Italian enterprises, aimed at reducing the protection gap and strengthening economic resil- ience. In this context, IVASS regularly monitors insur- ers’ exposure to catastrophe risks, their underwrit- ing and reinsurance strategies and the related capital impacts under Solvency II. 2. Longevity and demographic risks – demographic trends, including increased longevity and low birth- rates, affect life insurance and long-term protection
The Italian market is no exception to the general fast- growing use of insurtech solutions. The developments regard, in particular, the following areas. • Artificial intelligence – essential to allow insurers fast and accurate replies to customer queries as well as a reduction in costs. • Internet of things (IoT) – use of network-connected devices, ranging from GPS systems installed in vehicles to wearable devices collecting health data, to optimise data collection, and allow real-time data collection and the personalisation of insur- ance policies. • Data analysis – enables insurers to develop predic- tive models based on customer habits, in order to meet future insurance needs. • Blockchain technology – improves data security standards and enables secure and efficient data collection. Any collection of data, in particular of health data, has to respect the limitations and obligations set forth under the General Data Protection Regulation (Regu- lation (EU) 2016/679). 10.2 Regulatory Response The legal framework on insurtech is provided for, in particular, by: • IVASS Regulation No 38/2018 regulating, inter alia, the traceability of the data life cycle, ICT planning and risk management. • DORA – Regulation (EU) 2022/2554 on digital operational resilience for the financial sector. • Data Act – Regulation (EU) 2023/2854 on harmo- nised rules on fair access to and use of data. • AI Act – Regulation (EU) 2024/1689 laying down harmonised rules on artificial intelligence. The Italian regulator further uses tools such as innova- tion hubs and regulation sandboxes to allow a direct and open dialogue with the market. The most recent regulatory measure regarding insurtech is IVASS Regulation No 56/2025 whereby
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