Technology and Outsourcing 2025

INTRODUCTION

Contributed by: Jeffrey Harvey, Randall Parks, Andrew Geyer and Cecilia Oh, Hunton Andrews Kurth LLP

Hunton Andrews Kurth LLP has more than 15 law- yers working in the outsourcing, technology and commercial contracting practice group and another 30 in its closely related privacy and cybersecurity practice. The practice has a global reach, with key office locations in Richmond, Washington, DC, New York, London and Brussels. Related practice areas include enterprise IT, contract life cycle manage - ment, digital commerce, AI and emerging technolo - gies, blockchain/crypto, and corporate transition and integration services, supported by outsourcing-savvy

subject matter experts in employment, intellectual property, and tax. The firm's lawyers are deeply ex - perienced in negotiating outsourcing transactions, have negotiated extensively with all the major service providers, and have built strong relationships with all the major sourcing consultancies. The team has significant experience with IT outsourcing and busi - ness process outsourcing transactions of all types, including IT infrastructure and applications support, HR outsourcing, finance and accounting outsourcing, R&D, and facilities management.

Contributing Editors

Co-Authors

Jeffrey Harvey is a partner and chair of the global technology and

Andrew Geyer is a partner at Hunton. Highly regarded in the outsourcing space, he handles complex domestic and international business process and technology-related transactions for clients in a variety of industries.

outsourcing practice group at Hunton. His practice focuses on complex IT transactions, including business process and infrastructure outsourcing arrangements, AI transactions (including robotics, LLMs, generative AI and agentic AI), as-a-service and cloud transactions, e-commerce transactions, and global capability centres/build- operate-transfer arrangements. Jeffrey has negotiated several individual global transactions with a TCV of several billion dollars each. In addition, he routinely advises on procure-to-pay/ procurement optimisation.

Andy offers clients innovative, value-driven solutions to challenging IT outsourcing, business process outsourcing, procurement, licensing, commercial contracting and general corporate matters. He is highly regarded for his strength in IT outsourcing and overall IT contract negotiation. His extensive knowledge of the field and industry also enables Andy to counsel clients successfully on software audits and licensing, IP and data management issues.

Randall Parks is a partner and chairman of Hunton’s executive committee. With more than 20 years of experience, he has negotiated and documented dozens of large-scale, complex commercial and technology

Cecilia Oh is a partner at Hunton with extensive experience of IT outsourcing/business process outsourcing and complex technology transactions, including those involving technology licensing, software-as-a-

transactions worth billions of dollars for multinational companies. Randy has consistently been recognised for his work in IT and corporate law. His practice focuses on complex commercial transactions, particularly business process and IT outsourcing, e-commerce, licensing, systems acquisition, development and integration agreements, manufacturing, supply, distribution, and complex services agreements and multi-country joint ventures.

service, fintech, application development, systems integration and e-commerce. She represents a wide spectrum of clients, including in the financial services, retail, healthcare, hospitality and transportation industries, ranging from industry leaders to start-ups. In addition, Cecilia advises clients on the use of electronic signatures, payment processing, private label and co-branded card programmes, and banking platforms. She has been recognised for her practical and tailored approach to advising clients and for her depth of market understanding.

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