BRAZIL Law and Practice Contributed by: Alessandra Martins and Amanda Blum Colloca, Machado, Meyer, Sendacz e Opice Advogados
sible for losses suffered by a customer because their internal controls were insufficient to prevent fraud, such as fraud occurring through a breach of security protocols. Where a customer has fallen for a scheme in which their account details were provided to an individual committing fraud, and where the authorised entity took all the necessary precau - tions and had all the required internal controls in place, such entity would not be held responsible for reimbursing the customer’s losses.
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