Fintech 2025

POLAND Law and Practice Contributed by: Wojciech Ługowski, Lawarton Lugowski Kapica Spolka Komandytowa

12.3 Responsibility for Losses A fintech provider’s liability depends on its ser - vices and regulations. Under PSD2, fintechs offering payment services must use SCA, report breaches and compensate for unauthorised transactions unless proven otherwise. Polish consumer protection laws favour refunds, ensuring strong customer rights. For unregulated services, liability is based on contracts and con - sumer laws. Fintechs may still be responsible for fraud, negligence or security failures, with regu - lators imposing sanctions for non-compliance.

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