DENMARK Law and Practice Contributed by: Nina Henningsen, Mazanti-Andersen
gambling system set up so that every time a player attempts to log in, the system automatically checks whether the player has registered themselves with ROFUS, and if this is the case, the system denies them access to their account. Players are required to fix a daily, weekly or month- ly deposit limit for their game before beginning the game. An attention duty is imposed upon the online gambling operator in relation to abnormal gaming patterns that could indicate a player has gambling problems. Furthermore, all players listed in ROFUS decline to receive marketing material from a gambling operator during the exclusion period. The gambling operator must therefore consult ROFUS to check whether the player is listed therein before sending marketing material to the player. To take part in land-based betting, players are required to register for a Player ID before betting in kiosks or betting shops. It is therefore not possible to take part in land-based betting anonymously. The aim of this is to strengthen efforts against match fixing, money laundering, and gambling addiction. Furthermore, the introduction of the Player ID is intended to help uphold the age limit of 18 years to participate in betting. In addition, the requirement that players must now identify themselves with a Player ID before betting makes it possible to enforce registrations in ROFUS in physical shops. The gambling industry is guided by a code of conduct. The purpose of the code of conduct is to increase consumer protection and contribute to preventing gambling as entertainment from developing into com- pulsive gambling. 7.2 Gambling Management Tools Gambling management tools include the following: • making information readily available to custom- ers on how to gamble responsibly, how to access information about responsible gambling, how to recognise problems with gambling, and how to seek help in this regard;
• a mandatory self-imposed deposit limit that can only be increased after a 24-hour waiting period; • problematic gambling behaviour and gambling addiction prevention procedures (the licence holder must have drafted written internal rules and proce- dures for responsible gambling in order to prevent the development of gambling addiction among players); • a register for temporarily or permanently self- excluded players, whereby: (a) the players may temporarily exclude them- selves from gaming for not less than 30 days – however, a player also has the opportunity to choose a 24-hour break from gaming (cooling- off period); (b) the players may permanently exclude them- selves from gaming (meaning that they cannot re-register until one year after the commence- ment of the exclusion) ‒ in the case of perma- nent exclusion, the licence holder must inform the player about the option for counselling and treatment of pathological gambling at a Danish treatment centre; (c) both when registering new players and when the players log into the gaming system, the licence holder must consult the registry to ensure that the player in question is not regis- tered ‒ if a player is in the register, the licence holder must reject the registration of the player, or terminate the customer relationship; and (d) d) the licence holder must inform the players about the possibility of registration with ROFUS on the DGA’s website. 8. Anti-Money Laundering (AML) 8.1 AML Legislation The provision of gambling in Denmark is subject to the AML Act, which has implemented the EU’s AML directives, most recently the Fifth AML Directive. The Danish Financial Supervisory Authority (FSA) has published guidance on the Danish AML Act. This guid- ance was last updated in 2022.
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