MALAYSIA Trends and Developments Contributed by: Janet Toh, Boo Cheng Xuan and Yee Yong Xuan, Shearn Delamore & Co.
Messaging Service Providers and Social Media Service Providers, which sets out the best prac - tice for adoption by internet messaging service providers and social media service providers licensed under the CMA in addressing harmful content online, as well as other relevant con - duct requirements. The Code of Conduct aims to ensure that service providers uphold online safety and security, particularly for children and vulnerable groups. National Guidelines on AI Governance & Ethics The National Guidelines on AI Governance & Ethics (the “AI Guidelines”), launched by the Ministry of Science, Technology and Innovation on 20 September 2024, provide a comprehen - sive framework for ensuring the responsible development and use of AI. The AI Guidelines offer guidance to three key stakeholder groups, namely: • society ‒ users, workers and consumers; • government agencies and policymakers; and • industry ‒ including developers and designers. The AI Guidelines are part of Malaysia’s response to the global calls on the ethics of AI, includ - ing UNESCO’s Recommendation on the Ethics of AI and ASEAN’s AI Governance and Ethics Guidelines. Given the dynamic nature of AI, the
AI Guidelines may be amended from time to time to reflect technological progress and the chang - ing ethical norms. The AI Guidelines aim to: • support the implementation of the Malaysian National AI Roadmap 2021-2025; • facilitate the implementation of responsible AI according to the 7 AI Principles; • build trustworthiness in AI, which is empha - sised by responsible AI; • manage risks caused by the development and deployment of AI technology; and • maximise the benefits of AI to enhance national productivity, economic growth and competitiveness. Concluding Remarks The past year’s TMT legal advancements reflect Malaysia’s proactive approach in addressing the challenges and opportunities of the digital era. These regulatory reforms not only strength - en Malaysia’s governance framework but also foster sustainable growth, innovation and trust in the ICT sector and beyond. As stakeholders adapt to this evolving legal and technological landscape, ensuring the effective implementa - tion and continuous refinement of these laws remains paramount.
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