Crisis Management 2025

BRAZIL CONTENTS

5. Legal Strategy p.30 5.1 Legal Challenges p.30 5.2 Dealing With Enforcement Authorities p.31 5.3 Co-Operating With Enforcement Authorities p.31 5.4 Litigation Risk Assessment p.31 5.5 Involvement of Lawyers p.31 5.6 Documentation and Evidence Preservation p.32 5.7 Settlements p.32 5.8 Insurance p.34 5.9 Reputation Management p.34 5.10 Mandatory Report p.34 6. Communication p.34 6.1 Co-Ordination of Communications p.34

6.2 Internal Communication p.34 6.3 External Communication p.34

6.4 Investor Relations p.35 6.5 Customer Relations p.35 6.6 Communication to Employees p.35 6.7 Communication With Affected Parties p.35 7. Learning From Past Crises p.36 7.1 Post-Crisis Review: Learning Lessons p.36 7.2 Policy Update p.36 7.3 Effectiveness Measurement and Benchmarking p.36

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